How Do I Get A Library Card

If you are a Chubbuck or North Bannock County Resident in the Library District:

Bring in your state issued Photo ID (usually a driver's license). If you have an out of state license you will also need to provide a current proof of address (such as a utility bill or lease agreement) in order to obtain a card. The application takes about 5 minutes!

If you are a Pocatello Resident:

You can use whichever library is most convenient for you without any penalty but if you live in Pocatello you must first have a Marshall Public Library card to come get a card at the Portneuf Library. You also must have less than $5.00 in fines on your Marshall card in order to obtain a card with us.

If you meet both of those stipulations then you will only need to bring in your Marshall Library card and state issued Photo ID (usually a driver's license). If you have an out of state license you will also need to provide a current proof of address (such as a utility bill or lease agreement) in order to obtain a card. The application takes about 5 minutes!

If you are the Resident of another IDAHO city:

You must first have a card with your home library. If you do then you may come and get a reciprocal borrowers card. To do so you will need to bring in your home library card and your state issued Photo ID (usually a driver's license). If you have an out of state license you will also need to provide a current proof of address (such as a utility bill or lease agreement) in order to obtain a card. The application takes about 5 minutes!

How Do I Apply for a Job at the Library?

CLICK HERE to fill out our online employment application! Even if we are not currently hiring, we keep the information on file until the next time we have an open position. 

My Book is Due and I'm Not Done!

If you have a book due and you are not quite done there is something you can do! The Portneuf Library supports book renewals, meaning you can extend the period of time an item is checked out up to three times. In order to do this you will need to call into the library with your library card number OR login to your online account. Currently the library uses an automatic renewal system which will automatically renew your books for you IF there are no holds on the item.

​Renewals being blocked:
Renewals may be blocked for a couple different reasons.

• Most often renewals are blocked because the item in question has a hold on it, meaning someone else is waiting for the item.
  
• Renewals may also be blocked if you have already renewed the item three times.
  
• Additionally, if you have excess fines the library can deny a renewal request.
• Online renewals may be blocked if you attempt to renew the item after its original due date.
  

I Have Overdue Books/Fines, Can I Still Check-Out?

Overdue books must be returned before you can check-out any more items.

The library does not charge fines for overdue items which are returned. The only fines applied to accounts are for lost and damaged books. 

​If you have fines on your account they must be below $5.00 before you can check-out.

How Many Items Can I Check Out?

With a library card you can check out up to 30 items. There are limits on certain items however, for instance, on your card you may only ever have checked-out:

5 DVD's*
2 Video Games*
2 Board Games*
5 Audio Books
5 Music CD's*
3 Puppets*
1 Kit of Each Type*

*You must be 15 and have a card to check these items out.

These items all count toward your total item count as well.

​There is no limit (up to your 30 items) on how many books can be checked out.

Do You Offer Printing, Scanning and Faxing?

The library has a public copy machine, printer and scanner. Black and white copies/prints are 10 cents a page single sided or 15 cents a page double sided. Color copies/prints are 50 cents a page single sided and 75 cents a page double sided. The library provides scanning capabilities at no charge. The library does not offer faxing.

Do You Have Computers/Wi-Fi?

​The library provides several patron computers for community use. All that is needed is a valid library card to log on for up to one hour per day.* Guests from out of town may ask for a one-time daily guest pass to access the internet on the computers. 

The library also offers free wi-fi for the public. No password is needed, simply come in and connect. Ask the library staff for help if you have any issues!

*Additional time may be granted dependent upon circumstance-see the front desk in the library for more details. 

I Lost or Damaged a Book, What Do I Do?

If you lost or damaged* a Library book and are sure you cannot find it anywhere you have two options.

1. You can come declare the book Lost or Damaged*.
If you come to the library and declare it lost or have it assessed as damaged* you will be immediately charged the fee for the cost of the book as well as a $5.00 processing fee for us to reorder, catalog, and process the book. You will need to pay down your fines under $5.00 in order to check-out more materials.

 2. You can buy an exact replacement of the book.
If you choose to do this it either needs to be done before the book is due, or you need to come let a librarian know that is the option you chose so that it can be notated on your account. It is best to discuss this choice with a librarian either way. 
If you buy a replacement book it must be exactly the same as the one which was lost or damaged for instance, you may not replace a hardback with a paperback. When you talk to the librarian they can give you specifics on what you need to look for when replacing the book.
The benefit to this option is that when you do the work to replace the lost/damaged* item we do not assess you the $5.00 processing fee.

*If you have damaged a book please come discuss it with a librarian first in order to see exactly how it will be handled before you buy a new book. Some books can be easily mended and you may be charged less than the cost of the book, others are more difficult and require complete replacement.